Innovative Network Systems Inc.’s (INSI’s) Game-Changing Customized IT Platform Transforms Delivery of IT Service to SMBs

ATLANTA, GA, June 11, 2019 – Innovative Network Systems Inc. (INSI), a leading provider of IT support solutions for small and medium businesses (SMBs), today introduced a new IT support platform, Customized IT, that will change how IT services are delivered in the SMB space by offering custom services without the high rates and inflexible contracts normally associated with such services.

The Customized IT program utilizes a tiered structure that reduces the cost of Tier 1 and Tier 2 support, which comprise 80% of support tickets and are simple issues that are most often resolved in 15 minutes.

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