INSI Insights

INSI Insights informs. Indeed, there is so much noise surrounding Information Technology (IT), but such little information about IT support. Most interesting is that technology news is almost always focused on consumers or larger enterprise companies.

Yet, 55% of all small- and medium-sized businesses (SMB) use IT outsourcing services. Subsequently, that is over 17 million companies! At INSI, we know SMBs have their own unique IT challenges. Therefore, the information in this blog can help you understand the SMB IT support industry to make informed decisions.

INSI Insights Fresh Content

INSI Insights is designed to keep SMB businesses up to date with the latest IT support news, solutions, trends, and useful tips that affect them the most. While the rest of the industry talks about bits and bytes, we focus on what is important to you.

For this reason, our goal is to provide a unique perspective on the IT support community. After reviewing the various types of IT support plans and their pros and cons, we came up with a solution that addresses all of the industry issues. The name of the program is INSI Customized IT™. For the first time, true customization, process, engineering, delivery, and pricing concerns are all addressed under one simple program.

Most importantly, INSI Insights allows our team to pass on all our knowledge of the industry so you can make informed decisions.

Would you like to be informed on the latest Technology Trends, INSI News, INSI Webinars, IT Support Intel, Security Info, and “How-To” information that impacts small- and medium-sized businesses? Click subscribe below to get the latest information.

INSI Articles

COVID 19 Thermal Scan Technology

Protect Your Employees with INSI’s COVID-19 Thermal Scan Technology at the Entrance! Good news: the latest Georgia unemployment rates have fallen back down to 7.6% in June! Undeniably, companies are

Posted by Deborah Frazier on July 29, 2020 Like

INSI Articles

Network Security is the Biggest Threat to Your Business Relationships!

Network Security Risks: Your Clients, Vendors, and You! Did you know the average hacker lives on your network for 9-months before being detected? That is 9 months of cybercriminals digging

Posted by Deborah Frazier on July 22, 2020 Like

INSI Articles

The Importance of an IT Plan When Bringing IT In-House

IT Plan and Bringing IT In-House At this point, we have covered the importance of aligning your IT Strategy with your Business Plan and When the Right Time is to

Posted by Deborah Frazier on July 15, 2020 Like

INSI Articles

The Importance of an IT Strategy to Your Organization

Adding An IT Strategy to Your Organization Why do you need an IT strategy for your business? Times have changed. In the past, companies succeeded in their hard work, excellent

Posted by Deborah Frazier on July 8, 2020 Like

INSI Articles

When Should You Hire Your Own IT Department?

Deciding to Hire Your Own IT Department Bringing your IT in-house is a very personal decision. For example, it may be that your company has grown in size and it

Posted by Deborah Frazier on July 1, 2020 Like

INSI Articles

IS Your MSP Really Protecting Your Data?

Regardless of What You Think: IT Support Companies Do Not Automatically Include Managed Security Services in Their Package A recent survey shows most small and medium-sized businesses believe their IT

Posted by Deborah Frazier on June 22, 2020 Like

INSI Articles

Customized IT Hybrid IT Support

What is Hybrid IT Support? Hybrid IT Support is when a company uses a combination of its own internal IT department and a managed service provider. Companies often do this

Posted by Deborah Frazier on June 17, 2020 Like

INSI Articles

When To Use Independent Contractors for Business IT

Using Independent Contractors for Business IT Independent Contractors (IC) can be useful for a number of IT projects, maintenance, and support. However, they should not be the primary means of

Posted by Deborah Frazier on June 10, 2020 Like

INSI Articles

The Dangers of Your MSP Outsourcing Your Client Work Offshore

MSP Outsourcing Client Work We have all had outsourcing nightmares. In fact, the time has shown that the word “outsourcing” has a negative connotation. More than likely, certain instances come

Posted by Deborah Frazier on June 3, 2020 Like

INSI Articles

Types of IT Support Models at a Glance

Support Models at a Glance Know how to compare IT support companies. This article summarizes the INSI Types of IT Support Models Series based on the book: IT Outsourcing Secrets.

Posted by Deborah Frazier on May 27, 2020 Like